5 Keys to Find The Right Auto Body Shop

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  1. Word of mouth
    • Get recommendation from your friends, family or acquaintances.
    • In some cases, you might get a recommendation for a small shop where the owner works on the cars himself.
  2. Operation’s location and overhead
    • Large body shops with a lot of front-office workers probably have to charge higher rates to pay their staff.
    • Body shops and garages use reference guides that estimate the number of hours required to perform common repairs.
    • By contrast, the higher-end shops might decide to charge for everything in “the gray area,” meaning those things that they might have to do to fix the problem.
  3. Get several estimates
    • Taking your car to several auto body shops for repair quotes is the best way to avoid overcharges.
    • While it’s important to protect against being overcharged, you shouldn’t simply take the lowest quote.
  4. Ask questions
    • Ask about the warranty
    • Does the shop provide a written warranty?
    • And if so, for how long?
    • What does the warranty cover?
    • Ask whether the shop carries fire and theft insurance.
    • Ask about the materials the shop intends to use.
  5. Follow your intuition
    • It’s important to trust your intuition about the shop you’re considering.
    • If the place is really dirty, cluttered or disorganized, this might reflect the kind of work you could expect the shop to do with your car.
    • You’ll be happier with a shop where the owner communicates well and is straightforward with customers.
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